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Data Deletion Instructions

Last updated: July 4, 2026

If you wish to remove your WhatsApp Business API integration and delete your associated data from Cloudbase Solutions Lab, please follow these instructions.

Method 1: Disconnect via Meta Business Manager

You can revoke our platform's access to your WhatsApp Business Account directly from your Meta settings:

  1. Go to your Meta Business Manager settings.
  2. Navigate to Integrations > Connected Apps.
  3. Find "Cloudbase Solutions WhatsApp API" in the list.
  4. Click Remove App and confirm your choice.

Note: This revokes our API access but does not automatically purge historical analytics data from our servers.

Method 2: Complete Data Deletion Request

To request a complete erasure of all your WhatsApp campaign data, templates, and connection history from our systems, please email our support team:

Send an email to:

hello@cloudbasesolutions.in

Required Information:

  • Your Cloudbase Solutions Account Email
  • Your WhatsApp Business Account (WABA) ID
  • Your registered WhatsApp phone number

What happens during deletion?

  • Your API keys and webhook configurations will be invalidated.
  • All message templates stored on our servers will be deleted.
  • Historical message logs and analytics will be permanently removed within 30 days of the request.
  • Your WhatsApp Business Account and phone number remain intact with Meta; only our integration layer is deleted.